Per il 2012 il budget IT e le responsabilità saranno fuori dal controllo dei reparti IT e saranno nelle mani di altre funzioni, grazie ai fenomeni di consumerizzazione e cloud computing.

Queste sono le 11 previsioni di Gartner:

1. Low-cost cloud services will cannibalize up to 15% of top outsourcing players' revenue by 2015

2. The investment bubble will burst for consumer social networks in 2013, and for enterprise social software companies in 2014.

3. At least 50% of enterprise email users will rely primarily on a browser, tablet or mobile client instead of a desktop client by 2016.

4. Mobile application development projects targeting smartphones and tablets will outnumber native PC projects by a ratio of 4-to-1 by 2015.

5. 40% of enterprises will make proof of independent security testing a precondition for using any type of cloud service by 2016.

6. More than 50% of Global 1000 companies will have stored customer-sensitive data in the public cloud by year-end 2016.

7. 35% of enterprise IT expenditures for most organizations will be managed outside the IT department's budget by 2015.

8. 20% of Asia-sourced finished goods and assemblies consumed in the U.S. will shift to the Americas by 2015.

9. The financial impact of cybercrime will grow 10% per year through 2016, due to the continuing discovery of new vulnerabilities.

10. The prices for 80% of cloud services will include a global energy surcharge by 2015.

11. More than 85% of Fortune 500 organizations will fail to effectively exploit big data for competitive advantage through 2015.

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